Superior Service

Voicemail is for suppliers who don't hire enough real people
Talk to your assigned, live Super Agent whenever you need to.

When something goes wrong, the cold and clinical tone of a prerecorded message listing available options is about the last thing you need. We understand that only people, good people, have the knowledge, common sense and willpower to efficiently respond to situations that don't math a specific digit code. So instead of plugging in more machines, we train Super Agents.
RO-EL Super Agents are a team of extraordinary representatives, waiting to provide a quality of service that you've never experienced before. Defined by their attention to details, you'll gain individual attention others will envy and a depth of product knowledge you never expected.
Your assigned RO-EL Super Agent is accessible, personable, available, knowledgeable, and reachable. Call and you'll be answered. Ask anything, and you'll be told everything there is to know. Your Super Agent takes pride in working for you, like an extension of your own company.

RO-EL REPRESENTATIVES:

At RO-EL you can always count on experienced customer service representatives.

IN-HOUSE DECORATION:

We’re the experts in decorating. Whether it’s debossing, silk-screening, transfers, pewter or any of the latest high tech processes, RO-EL makes sure that your logo gets the attention it deserves.

BRAND SELECTION:

Choose from a wide selection of internationally recognized brands, providing a full selection of products in every price point.

CUSTOMIZATION:

You call the shots. There’s no request we can’t handle. If you want it and we don’t have it, we’ll make it for you. Learn more about our YouNameIt® Custom Solutions program on Custom Solutions.

SUPERFAST SAMPLING:

Order samples and show them around. Try them out. No questions asked.